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GRATITUDE INC
APAC · AFRICA · U.S.A

Consumer Banking Relationship Agent

55 Views 2 days ago
Experience 1–3 Year(s)
₱
Salary Confidential
Location Manila (Taguig)
12 candidate(s) already applied

Job Description

Consumer Banking Relationship Agent


Qualifications:
• Minimum 6 months of voice account or customer service experience is required.
• BPO experience is required, specifically handling an international voice account.
• Candidates with contact center experience exclusively with local companies/accounts (e.g., GCash, local banks, or local telcos) are not qualified.
• Job hoppers are not qualified. Candidates must have a minimum of 1 year of tenure with each company.
• Open to graduates, undergraduates, and career shifters.
• Must have excellent conversational communication skills.
• Must be amenable to work 100% onsite in McKinley and follow a fixed night-shift schedule

Salary Plus a PHP 3,200 allowance and a joining bonus equivalent to one month’s basic salary

Process: Send the screening notes (see below) > Validation > Njoyn Registration > Invite to virtual via MS Teams

Screening Notes (Recruiters should include this every upload of CV)
Current Location:
Open To Work On Site? Yes Or NO (if NO, Will Be Rejected)
Total Years Of Work Experience (BPO And NON BPO):
Total Years Of BPO Experience:
Open To Shift Schedule? Yes Or NO (if NO, Will Be Rejected)
Previous Monthly Salary Package:
Expected Basic Salary:
Availability To Start:

STRICTLY NO SCREENING NOTES, NO VALIDATION!

Key Skills

3 Skills
Customer Service Excellent Communication BPO international voice account experience

Role Specifications

Role
Account & Financial Services
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Banking / Financial Services

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Miracle Macaulay
Recruiter - Gratitude Inc
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