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GRATITUDE INC
APAC · AFRICA · U.S.A

Contract Management Specialist - Mandaluyong - Client-Facing

242 Views 1 week ago
Experience 4–11 Year(s)
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Salary Confidential
Location NA
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Job Description

 Global Tech Hiring: Contract Management Specialist - Mandaluyong - Client-Facing

Location: Mandaluyong - Onsite / Hybrid
Shift: Shifting Schedule
Salary: Confidential - To be discussed during job offer
Company: Global Tech Company

About the Role:
We are looking for a Contract Management Specialist to join a Global Tech Company in Mandaluyong. This is a client-facing role supporting contract management teams across multiple projects and accounts, helping drive commercial outcomes while building trusted relationships with clients. Open to applicants currently in the Philippines with the right to live and work in the country.

Job Details:
Role: Client-Facing Contract Manager
Location: Mandaluyong - Onsite / Hybrid
Shift: Shifting
Company: Global Tech

Key Responsibilities:
- Support contract management teams across projects and accounts, partnering with account leadership and commercial/business stakeholders to understand client needs and account strategy
- Collaborate with contract management staff across multiple projects, accounts, and geographies
- Identify, escalate, and resolve commercial and contract risks and issues in partnership with contract management and project leadership to ensure best outcomes for all parties
- Support pre-award sales activities, including deal shaping discussions with delivery, sales, and business leadership
- Provide contract drafting support and contribute to commercial outcomes
- Build and maintain trusted relationships with client counterparts

Education:
- Must have: Minimum Bachelor's Degree
- Good to have: Membership in World Commerce and Contracting (formerly IACCM) or National Contract Management Association (NCMA) and/or relevant professional certification is a plus

Qualifications:
- At least 4 years of relevant experience as a Contract Manager
- Demonstrated experience conducting and supervising investigations including compliance-related, employment, and governmental investigations, plus drafting confidential reports and advising senior leadership on risks
- In-depth knowledge of local ethics, conduct and compliance-related risks, employee rights and obligations, and related laws
- Extensive experience in employee relations and workplace investigations
- Able to collaborate and communicate effectively with client executives at all levels
- Basic understanding of commercial contracting regulations and principles, subcontracting practices, and commercial contracting terms and conditions

Location: Mandaluyong - Onsite / Hybrid

Shift: Shifting Schedule

Salary: Confidential - To be discussed during job offer

Company: Global Tech Company


About the Role:

We are looking for a Contract Management Specialist to join a Global Tech Company in Mandaluyong. This is a client-facing role supporting contract management teams across multiple projects and accounts, helping drive commercial outcomes while building trusted relationships with clients. Open to applicants currently in the Philippines with the right to live and work in the country.


Job Details:

Role: Client-Facing Contract Manager

Location: Mandaluyong - Onsite / Hybrid

Shift: Shifting

Company: Global Tech


Key Responsibilities:

- Support contract management teams across projects and accounts, partnering with account leadership and commercial/business stakeholders to understand client needs and account strategy

- Collaborate with contract management staff across multiple projects, accounts, and geographies

- Identify, escalate, and resolve commercial and contract risks and issues in partnership with contract management and project leadership to ensure best outcomes for all parties

- Support pre-award sales activities, including deal shaping discussions with delivery, sales, and business leadership

- Provide contract drafting support and contribute to commercial outcomes

- Build and maintain trusted relationships with client counterparts


Education:

- Must have: Minimum Bachelor's Degree

- Good to have: Membership in World Commerce and Contracting (formerly IACCM) or National Contract Management Association (NCMA) and/or relevant professional certification is a plus


Qualifications:

- At least 4 years of relevant experience as a Contract Manager

- Demonstrated experience conducting and supervising investigations including compliance-related, employment, and governmental investigations, plus drafting confidential reports and advising senior leadership on risks

- In-depth knowledge of local ethics, conduct and compliance-related risks, employee rights and obligations, and related laws

- Extensive experience in employee relations and workplace investigations

- Able to collaborate and communicate effectively with client executives at all levels

- Basic understanding of commercial contracting regulations and principles, subcontracting practices, and commercial contracting terms and conditions

Key Skills

5 Skills
Investigation Contract Management compliance reporting Contract Manager local ethical/conduct/compliance-related risks

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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