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GRATITUDE INC
APAC · AFRICA · U.S.A

CSR (Audio / TV / Financial) | HGS Bridgertowne, Quezon City

38 Views 3 days ago
Experience 1–12 Year(s)
₱
Salary ₱ 19 – 25K p.m
Location NA
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Job Description

Customer Service Representative - Multiple Premium Voice Accounts (Audio / TV / Financial) | HGS Bridgertowne, Quezon City - Virtual Interview Available*


*Company:* HGS - Hinduja Global Solutions

*Location:* Bridgertowne, Quezon City - Work Onsite (WFO)

*Employment Type:* Full-Time

*Industry:* BPO / Electronics / Financial

*Accounts:* Premium Voice Accounts - Audio Equipment / TV / Financial

*Process:* Virtual Interview Available

*Work Setup:* Onsite, Voice Account, Shifting Schedule


*About The Role:*

Join HGS Bridgertowne and support premium international brands! We are urgently hiring Customer Service Representatives for our Audio Equipment, TV, and Financial Voice Accounts with a convenient virtual interview process.


*Key Responsibilities:*

- Handle inbound customer inquiries for premium international brands (Audio, TV, and Financial accounts)

- Provide accurate information and resolve customer concerns efficiently

- Deliver exceptional customer service and ensure high satisfaction

- Meet quality and productivity targets


*Qualifications:*

- At least 6 months of BPO international voice experience is required

- Good to excellent English communication skills

- Willing to work onsite in Bridgertowne, Quezon City on a shifting schedule

- Can start ASAP


*Benefits and Perks:*

- Competitive salary package plus night differential and performance incentives

- Day 1 HMO with 1 free dependent, plus life and medical insurance

- Retirement benefit package

- Paid training and career development opportunities

- Opportunity to support premium international brands


*How to Apply:*

Submit your updated resume through this job portal. Only shortlisted candidates will be contacted.

Key Skills

6 Skills
Call Center Inbound BPO BPO Voice Process International Call Centre BPO Operations BPO Call center

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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