CSR Auto Insurance Account -EXL MOA
Gratitude IncCSR Auto Insurance Account -EXL MOA
Job Description
Key Skills
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EXL Mall of Asia – Customer Service Representative
Sunshine Account
Work Setup: Onsite
Location: One E-Com Center, Mall of Asia Complex, Pasay City
Experience Required:
- Senior High School graduate or higher
- Minimum 1 year BPO voice experience required
- Auto insurance background preferred: 1 year claims/underwriting experience
- valid Driver’s License
- English proficiency: Upper Intermediate to Advanced level required
Compensation and Benefits:
- Competitive salary package with allowances
- Night differential and holiday pay
- HMO coverage on day 1 + dependent coverage upon regularization
- Government-mandated benefits: SSS, PhilHealth, Pag-IBIG
- 13th month pay and service incentive leaves
- Performance-based incentives and annual appraisal
- Shuttle service for select routes
Requirements:
- At least 18 years old
- Good English communication skills - verbal and written
- Computer literate with navigation skills
- Willing to work onsite in MOA, Pasay
- Amenable to shifting schedules and weekends
Hiring Process:
- Initial phone screening
- Online language and typing assessment
- Final interview onsite at EXL One E-Com
- Fast-track hiring for qualified candidates
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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