CSR - Banking & Finance Account
389 Views
5 hours ago
Experience
1–14 Year(s)
₱
Salary
₱ 25 – 26K
p.m
Location
Manila
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Job Description
JOB TITLE: CSR - Banking & Finance Account - 1 Yr BPO Exp - SHS / College Undergrad - Onsite
Location: Philippines - Onsite
Work Setup: Shifting / Onsite
ABOUT THE ROLE:
We are hiring a Customer Service Representative to join our Banking and Finance account. In this role, you will assist customers with their banking and financial concerns, ensuring accurate and timely resolution while delivering outstanding service.
WHAT'S IN IT FOR YOU:
Competitive salary package
Career growth and development opportunities
Collaborative and supportive work environment
YOUR ROLE:
Handle inbound customer inquiries about bank accounts, transactions, and financial services
Provide step-by-step assistance and resolve issues with professionalism and empathy
Maintain confidentiality and handle sensitive information with care
Properly document all interactions and comply with policies
Work with support teams to ensure customer satisfaction
WHO WE'RE LOOKING FOR:
SHS graduate or completed 2 years in college / university
Minimum 1 year BPO experience is required
Good to excellent English communication skills - written and verbal
Willing to work onsite
Amenable to Banking and Finance account
Key Skills
7 Skills
Business to Business (B2B)
Call Center
BPO Voice Process
International Call Centre
B2B.
Call Centre skills
International BPO
Role Specifications
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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