Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

CSR -Financial Account | EXL MOA Pasay | Up to 38K

81 Views 5 days ago
Experience 2–17 Year(s)
₱
Salary ₱ 35 – 38K p.m
Location NA
Be the first to apply for this job

Job Description

CSR - Premium Financial Account | EXL MOA Pasay | Up to 38K Package + Day 1 HMO


*Company:* EXL Service

*Location:* MOA Complex, Pasay City

*Account:* PANTHER Financial - Premium Global Account

*Work Setup:* Onsite (WFO) | Shifting Schedule | Full-Time

*Salary:* Up to PHP 38,000 Package

*Industry:* Banking & Financial Services


*Job Overview:*

EXL MOA Pasay is urgently hiring CSRs for our Premium PANTHER Financial Account! High-paying opportunity for candidates with banking / financial background. Earn up to 38K with Day 1 HMO and grow with a stable global account.


*Key Responsibilities:*

- Handle inbound inquiries for a premium global financial account

- Assist customers with banking, financial, and account-related concerns

- Provide accurate and professional resolution in a timely manner

- Ensure compliance with financial regulations and security procedures

- Deliver excellent customer experience and maintain high CSAT scores

- Accurately document all customer interactions


*Qualifications:*

- At least SHS Graduate; College Graduate is a plus

- Minimum 2 Years Experience in Banking / Financial Account (BPO or Banking Industry) - REQUIRED

- Background in financial services, banking, lending, credit cards preferred

- Good to excellent communication skills

- Willing to work onsite in MOA Complex, Pasay City

- Amenable to shifting schedule including nights, weekends, and holidays

- Can start ASAP


*Salary & Benefits:*

- Up to PHP 38,000 Monthly Package

- Day 1 HMO Coverage + Life Insurance

- Paid Training + Monthly Allowances (Non-Taxable)

- Performance Incentives and Bonuses

- Fast Career Growth and Promotion

- Complete Government Benefits + Wellness Programs


*Apply Now - Premium Account - Limited Slots!*

Key Skills

6 Skills
Call Center Inbound BPO BPO Call center BPO Finance Financial Account Call Center experience

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, kenya
Network 6+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc