CSR Financial Tech
Job Description
Key Skills
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Completed at least 2nd year college with no back subjects
6-18 months for PE level as Technical, Financial
18-36+ months for SPE BPO experience as Technical, Financial, or Customer Service Support in multiple support channels (email, phone, chat)
Amenable to work onsite in Giga Tower, Bridgetown, Quezon City
Open to work in night shift
6mos - 2yrs BPO exp - 25k-27k max package
2 years - 5 years - 30k-40k
Role
Customer Care Officer
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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