CSR for Airlines Account - Wipro Cebu - With or Without BPO Experience

Gratitude Inc

180 Views

5 days ago

1-10 Year(s)

₱ 25 - ₱ 26K p.m

Job Description

Key Skills

Inbound BPO BPO Voice Process International Call Centre BPO Operations Call centre voice Call Center experience

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*JOB TITLE: CSR for Airlines Account - Wipro Cebu - With or Without BPO Experience*

Location: Wipro Cebu - 100% Onsite | Work Setup: Shifting / Onsite

*ABOUT THE ROLE:*

We are hiring *Customer Service Representatives for our Airlines Account at Wipro Cebu!* This is an onsite role for candidates with excellent English communication skills who are passionate about travel and customer service.

*JOB DETAILS:*

Role: CSR for Airlines Account - Travel Support

Location: Wipro Cebu - 100% Onsite

Work Setup: Shifting / Onsite - Cebu Site

*WHAT'S IN IT FOR YOU:*

- Competitive compensation and career growth opportunities - Build your BPO career

- Supportive, collaborative culture with training and development support - Complete training

- Opportunity to work with a global travel brand - Premium travel account

*YOUR ROLE:*

- Assist customers with flight bookings, reservations, cancellations, and general inquiries

- Deliver exceptional customer service with empathy and professionalism

- Resolve issues efficiently and accurately document customer interactions

- Work with internal teams to ensure smooth customer experience

- Meet targets for quality, productivity, and customer satisfaction

*WHO WE'RE LOOKING FOR:*

*Option 1:*

College Graduate - with or without BPO experience - with C1 level English - excellent communication skills, close to Standard American English accent

*Option 2:*

Completed at least 2nd year in college with no failing subjects + at least 6 months BPO experience + good to excellent English communication skills

*Additional Requirements:*

- Willing to work 100% onsite in Wipro Cebu

- Willing to be assigned to an Airlines account

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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