CSR- Healthcare, Pharmaceutical, and Satellite TV and Entertainment Accounts

Gratitude Inc

13 Views

12 hours ago

CSR- Healthcare, Pharmaceutical, and Satellite TV and Entertainment Accounts

1-17 Year(s)

₱ 23 - ₱ 27K p.m

Manila (Diliman quezon city, Bridgetown quezon City)

Job Description

Key Skills

Call Center Inbound BPO BPO Voice Process International Call Centre BPO Skills BPO Hiring

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Job Title: Customer Service Representative - Healthcare, Pharmaceutical, and Satellite TV and Entertainment Accounts
Company: Concentrix
Industry: BPO / Customer Service
Location: Diliman, Quezon City - Onsite
Work Setup: Onsite
Work Schedule: Shifting
Employment Type: Full-time
Salary Package: Up to Php 23,000 - Php 27,000 Monthly

Role Overview:
We are hiring Customer Service Representatives for Healthcare, Pharmaceutical, and Satellite TV and Entertainment accounts. You will handle customer inquiries, concerns, and support while delivering excellent service.

Key Responsibilities:
- Handle inbound and outbound calls, chats, or emails from customers
- Assist with product information, technical concerns, billing, and account support
- Ensure customer satisfaction and meet quality metrics
- Accurately document customer interactions in the system
- Follow company and client processes and procedures

Qualifications:
- High School Graduate, Senior High School Graduate, to College Graduate
- Strictly with at least 6 months of BPO or Call Center experience
- Good communication skills in English
- Willing to work onsite in Concentrix Diliman
- Willing to work on a shifting schedule including weekends and holidays

Job Title: Customer Service Representative - Healthcare, Pharmaceutical, and Satellite TV and Entertainment Accounts

Company: Concentrix

Industry: BPO / Customer Service

Location: Diliman, Quezon City - Onsite

Work Setup: Onsite

Work Schedule: Shifting

Employment Type: Full-time

Salary Package: Up to Php 23,000 - Php 27,000 Monthly

Role Overview:

We are hiring Customer Service Representatives for Healthcare, Pharmaceutical, and Satellite TV and Entertainment accounts. You will handle customer inquiries, concerns, and support while delivering excellent service.

Key Responsibilities:

- Handle inbound and outbound calls, chats, or emails from customers

- Assist with product information, technical concerns, billing, and account support

- Ensure customer satisfaction and meet quality metrics

- Accurately document customer interactions in the system

- Follow company and client processes and procedures

Qualifications:

- High School Graduate, Senior High School Graduate, to College Graduate

- Strictly with at least 6 months of BPO or Call Center experience

- Good communication skills in English

- Willing to work onsite in Concentrix Diliman

- Willing to work on a shifting schedule including weekends and holidays

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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