CSR - Insurance Account (MENDOTA) | EXL Pasay | Up to 22K

HIRING! Voice CSR - Insurance Account (MENDOTA) | EXL Pasay | Up to 22K

*Company:* EXL Service - Pasay City

*Location:* Pasay City - Onsite (Work From Office)

*Salary Package:* Up to PHP 22,000

*Employment Type:* Full-time

*Work Setup:* Onsite - Shifting Schedule

*Account:* MENDOTA - Insurance (Voice)

*Openings:* Multiple Vacancies

*Job Description:*

We are looking for experienced Voice Customer Service Representatives to join our Insurance Voice Team for the MENDOTA account in EXL Pasay. This is a stable, long-term insurance campaign offering a non-toxic work environment and clear career growth opportunities.

*Key Responsibilities:*

- Handle inbound and outbound customer inquiries related to insurance via voice channel

- Provide accurate information, assistance, and timely resolution

- Demonstrate empathy and professionalism in every customer interaction

- Ensure compliance with quality standards and performance metrics

- Document customer interactions and follow up as needed

*Qualifications:*

- At least Senior High School Graduate

- Minimum of 1 year BPO experience in Voice account (required)

- Excellent English communication skills - both verbal and written

- Strong customer service and problem-solving skills

- Amenable to work onsite in Pasay City

- Willing to work on shifting / rotating schedule, including weekends and holidays

*Benefits:*

- Up to PHP 22,000 Salary Package

- HMO coverage from Day 1 plus dependents

- Paid leaves and government-mandated benefits

- Paid training

- Career development and promotion opportunities

- Stable and supportive work environment

*How to Apply:*

Click Apply Now or submit your updated resume. Qualified candidates will be contacted for assessment and interview.

Apply today and be part of EXL Pasay - MENDOTA Insurance Team!