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GRATITUDE INC
APAC · AFRICA · U.S.A

CSR - Insurance Voice Account (MENDOTA) - EXL Pasay

292 Views 2 weeks ago
Experience 1–25 Year(s)
₱
Salary ₱ 20 – 22K p.m
Location NA
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Job Description

CSR - Insurance Voice Account (MENDOTA) - EXL Pasay (Up to 22K Package)


Company: EXL Pasay

Location: Pasay City - Onsite

Salary: Up to PHP 22,000 Package

Setup: Onsite / Shifting Schedule


Be part of our Insurance Voice Team in Pasay! We're looking for experienced Voice CSRs for our stable MENDOTA account.


Perks & Benefits:

- Up to PHP 22,000 Salary Package

- HMO coverage and paid leaves

- Government-mandated benefits

- Paid training and career development opportunities

- Stable and long-term insurance account


Your Role:

- Handle insurance customer inquiries via voice channel

- Provide accurate information and assistance

- Resolve customer concerns with empathy and professionalism

- Meet quality and performance metrics


Qualifications:

- At least Senior High School Graduate

- Minimum 1 year BPO Voice experience required

- Excellent English communication skills

- Strong customer service orientation

- Willing to work onsite in Pasay City and on a shifting schedule

Key Skills

8 Skills
Call Center Inbound BPO BPO Voice Process International Call Centre BPO Operations BPO Recruitment BPO Call center BPO call centre

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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