CSR - Insurance Voice Account (MENDOTA) - EXL Pasay
Job Description
CSR - Insurance Voice Account (MENDOTA) - EXL Pasay (Up to 22K Package)
Company: EXL Pasay
Location: Pasay City - Onsite
Salary: Up to PHP 22,000 Package
Setup: Onsite / Shifting Schedule
Be part of our Insurance Voice Team in Pasay! We're looking for experienced Voice CSRs for our stable MENDOTA account.
Perks & Benefits:
- Up to PHP 22,000 Salary Package
- HMO coverage and paid leaves
- Government-mandated benefits
- Paid training and career development opportunities
- Stable and long-term insurance account
Your Role:
- Handle insurance customer inquiries via voice channel
- Provide accurate information and assistance
- Resolve customer concerns with empathy and professionalism
- Meet quality and performance metrics
Qualifications:
- At least Senior High School Graduate
- Minimum 1 year BPO Voice experience required
- Excellent English communication skills
- Strong customer service orientation
- Willing to work onsite in Pasay City and on a shifting schedule
Key Skills
8 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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