CSR Mandarin Speaker - Up to 119K + 20K Sign-On Bonus
Job Description
Mandarin Speaker - Up to 119K + 20K Sign-On Bonus
*Position:* Multilingual Customer Support - Mandarin Language
*Location:* Quezon City - Onsite (WFO)
*Work Schedule:* Shifting / Night Shift
*Salary:* ₱40,000 to ₱119,027.33 + ₱20,000 Sign-on Bonus + Incentives
*Headcount:* 20 Openings
*Availability:* ASAP
We are urgently hiring 20 Mandarin Speakers for QC! Open even without BPO experience - Earn up to ₱119K + ₱20K Sign-on Bonus!
*Responsibilities:*
- Handle customer interactions via phone, chat, email
- Provide support in English and Mandarin
- Assist with account inquiries, billing, product info, and general support
- Resolve concerns and deliver excellent customer experience
- Document interactions accurately in company systems
- Meet quality, productivity, and CSAT goals
*Qualifications:*
- WITH or WITHOUT BPO experience - Open to all
- Fluent in Mandarin (speak fluently and professionally)
- Working knowledge of English
- Collections / Order-to-Cash (O2C) experience is a plus but not required
- Must be eligible to work in PH with valid working VISA
- Accepts Temporary Resident Visa for non-Filipino applicants
- Can start ASAP
*Benefits:*
- Up to ₱119,027.33 + ₱20K SOB + Incentives
- Health + Life Insurance
- Free Parking + Company Events
- Paid Training + Permanent Employment Opportunity
Key Skills
9 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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