CSR

Work Locations: Aura, McKinley, Rockwell, and Silver City

Job Description

We are looking for motivated, customer-oriented, and qualified individuals to join our growing team. Successful candidates will handle customer inquiries, provide accurate information, resolve customer concerns, and deliver excellent customer service.

Available Positions & Qualifications

AURA – L2 (Nutritionist/Dietitian)

Graduate of Nutrition and Dietetics or a licensed Nutritionist/Dietitian.

With or without professional background in Nutrition/Dietetics are welcome.

AURA – Customer Service Representative

HS/SHS Graduate: At least 12 months of Customer Contact Experience (CCE) or 1 year of Technical CCE.

College Graduate: No call center experience required.

MCKINLEY – Customer Service Representative

College Undergraduate/College Graduate: No call center experience required.

HS/SHS Graduate: At least 12 months of voice CCE in an international account.

MCKINLEY – GDS Specialist

HS/SHS Graduate.

At least 24 months of GDS experience.

MCKINLEY – Digital Advertising Specialist

Bachelor's Degree in Marketing, Business, or Information Technology.

At least 6 months of experience in Digital Advertising, Digital Sales, or Digital Marketing.

ROCKWELL – Customer Service Representative

HS/SHS Graduate.

No call center experience required.

SILVER CITY – GDS Specialist

HS/SHS Graduate.

At least 12 months of GDS experience.

SILVER CITY – Customer Service Representative

HS/SHS Graduate.

At least 12 months of Customer Contact Experience (CCE).

General Requirements

Good communication and customer service skills.

Willing to work onsite and on shifting schedules.

Must meet the specific educational and work experience requirements of the chosen position.

Willing to undergo the recruitment and assessment process.

Should be willing to work with Teleperformance in any of the above sites. The AI should ask a question as to which site the candidate wants to apply and accordingly evaluate the profile as per hiring ramp.

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