CSR - Medical Billing Specialist
Job Description
WE ARE HIRING! | MEDICAL BILLING SPECIALIST – RCM ACCOUNT
Account: Healthcare – Medical Billing (Revenue Cycle Management)
Position: Medical Billing Specialist
Location: Taguig, Philippines
Salary: PHP 25,000 – PHP 33,000 (Depending on Work Experience)
Required Experience: 1–2 Years
Age Requirement: Maximum 50 Years Old
Application Process: Virtual & Onsite
JOB OVERVIEW
We are currently seeking experienced, detail-oriented, and customer-focused professionals to join our growing Healthcare Revenue Cycle Management (RCM) account as Medical Billing Specialists.
The ideal candidate should have relevant experience in medical billing, healthcare RCM, or customer support, with the ability to handle billing inquiries, resolve payment-related concerns, and provide accurate information while maintaining the highest standards of professionalism and confidentiality.
KEY RESPONSIBILITIES
Handle medical billing and healthcare-related inquiries.
Assist customers with billing discrepancies, payment concerns, and account issues.
Explain medical billing statements and payment processes clearly.
Investigate and resolve billing-related concerns efficiently.
Provide accurate information and professional customer support.
Maintain proper documentation of customer interactions.
Handle sensitive patient and financial information with strict confidentiality.
Ensure excellent service delivery and customer satisfaction.
QUALIFICATIONS & REQUIREMENTS
1–2 years of experience in Medical Billing, Healthcare Revenue Cycle Management (RCM), or Customer Support.
Strong problem-solving and analytical skills.
Ability to explain complex billing concepts in a simple and understandable manner.
Excellent verbal and written communication skills.
Strong attention to detail and accuracy.
Ability to handle sensitive information professionally and confidentially.
Customer-oriented attitude and good interpersonal skills.
Maximum age requirement: 50 years old.
COMPENSATION PACKAGE
<badge color="success">PHP 25,000 – PHP 33,000</badge>
Salary will be determined based on relevant work experience, skills, and qualifications.
APPLICATION PROCESS
VIRTUAL & ONSITE RECRUITMENT PROCESS AVAILABLE!
Candidates may choose the available virtual or onsite recruitment process.
IMPORTANT: ONSITE WALK-IN REQUIREMENT
For candidates choosing the onsite recruitment process:
Physical walk-in attendance is mandatory.
Candidates must be present onsite to proceed with the recruitment process.
Candidates who fail to show up for their scheduled onsite process will not be processed.
<badge color="danger">STRICT ONSITE POLICY</badge>
NO SHOW ONSITE, NO PROCESS!
INTERESTED IN THIS OPPORTUNITY?
If you have relevant healthcare billing or customer support experience and are ready to take the next step in your career, we encourage you to apply!
SUBMIT YOUR UPDATED CV NOW!
Don't miss this opportunity to grow your career in the healthcare BPO industry.
Key Skills
1 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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