CSR - Multiple Accounts - Concentrix San Lazaro Manila - PHP 22K-25.5K
Job Description
Key Skills
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CSR - Multiple Accounts - Concentrix San Lazaro Manila - PHP 22K-25.5K - 6 Months bpo Exp Required*
*Company:* Concentrix - San Lazaro, Manila
*Location:* San Lazaro, Manila - Work Onsite (WFO)
*Accounts:* Insurance / Healthcare / Chat Blended Accounts
*Industry:* BPO / Insurance / Healthcare
*Work Setup:* Onsite | Full-time | Shifting Schedule
*Salary:* PHP 22,000 to PHP 25,500 Package
*Vacancies:* Mass Hiring - Multiple Accounts Available
*About the Company:*
Concentrix San Lazaro Manila is mass hiring for CSRs. Multiple accounts open - Insurance, Healthcare, and Chat Blended. At least 6 months BPO experience required. Get matched to an account that fits your skills.
*Job Description:*
We are urgently hiring Customer Service Representatives for our Insurance, Healthcare, and Chat Blended accounts. Be assigned to an account that matches your experience!
*Key Responsibilities:*
- Provide customer support for Insurance / Healthcare accounts
- Handle inquiries via phone and chat blended channels
- Resolve concerns efficiently with excellent customer service
- Maintain high CSAT and meet performance metrics and KPIs
*Qualifications:*
- High School Graduate (old curriculum) / SHS Graduate / College Graduate accepted
- Minimum 6 months BPO experience required - any account
- Diploma must be available upon selection
- All Certificates of Employment (COEs) must be available and complete
- Good English communication skills
- Willing to work onsite in San Lazaro, Manila
- Amenable to work on shifting schedule
- Can start ASAP
*Benefits & Perks:*
- PHP 22,000 to PHP 25,500 salary package based on account and experience
- Multiple accounts to match your skills and experience
- Stable onsite work setup in San Lazaro, Manila
- Clear career growth and promotion opportunities with Concentrix
- HMO, government benefits, and performance incentives
- Work with a global CX leader
*Apply now - Get matched to the best account for you!*
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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