CSR - Multiple Accounts - Concentrix San Lazaro Manila - PHP 22K-25.5K
Job Description
Key Skills
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CSR - Multiple Accounts - Concentrix San Lazaro Manila - PHP 22K-25.5K - 6 Months BPO Exp Required
*Company:* Concentrix
*Location:* San Lazaro, Manila - Work Onsite (WFO)
*Accounts:* Insurance / Healthcare / Chat Blended Accounts
*Industry:* BPO / Insurance / Healthcare
*Work Setup:* Onsite | Full-time | Shifting Schedule
*Salary:* PHP 22,000 to PHP 25,500 Package
*Vacancies:* Mass Hiring - Multiple Accounts Available
*About the Company:*
Concentrix San Lazaro Manila is mass hiring for Customer Service Representatives. Multiple accounts are open including Insurance, Healthcare, and Chat Blended. Get matched to an account that fits your skills and experience.
*Job Description:*
We are urgently hiring Customer Service Representatives for our Insurance, Healthcare, and Chat Blended accounts in San Lazaro, Manila.
*Key Responsibilities:*
- Provide customer support for Insurance / Healthcare accounts
- Handle inquiries via phone and chat blended channels
- Resolve concerns efficiently with excellent customer service
- Maintain high CSAT and meet performance metrics and KPIs
*Qualifications:*
- High School Graduate (old curriculum) / SHS Graduate / College Graduate accepted
- Minimum 6 months BPO experience required - any account
- Diploma must be available upon selection
- All Certificates of Employment (COEs) must be available and complete
- Good English communication skills
- Willing to work onsite in San Lazaro, Manila
- Amenable to work on shifting schedule
- Can start ASAP
*Benefits & Perks:*
- PHP 22,000 to PHP 25,500 salary package based on account and experience
- Multiple accounts to match your skills and experience
- Stable onsite work setup in San Lazaro, Manila
- Clear career growth and promotion opportunities with Concentrix
- HMO, government benefits, and performance incentives
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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