CSR Non voice: Email and chat support EXL Iloilo
Gratitude IncCSR Non voice: Email and chat support EXL Iloilo
Job Description
Key Skills
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EXL Iloilo – Customer Support Representative
Account: Retail Account
Work Type: Chat and Email Support
Location: SM Strata Tower, Iloilo City
Compensation and Benefits:
- Basic salary up to 18,000 pesos monthly
- Monthly allowance of 2,675 pesos
- Night differential for night shifts
- Standard HMO and government benefits
Requirements:
- Completed at least 2 years in college
- Minimum 1 year customer service experience
- Strong written communication for chat and email
- Willing to work onsite in Iloilo
Hiring Process:
- Initial interview via phone or Zoom
- Final interview onsite at EXL Iloilo
Role
Customer Service Executive -Chat
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Chat
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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