Customer service executive
Job Description
Join our team as a Customer Service Representative supporting a leading telecommunications account. In this role, you will serve as the primary point of contact for customers, providing professional assistance with billing, account management, service inquiries, technical concerns, and product information.
The ideal candidate demonstrates excellent communication skills, a customer-first mindset, attention to detail, and the ability to work effectively in a performance-driven environment. You will receive comprehensive training and ongoing coaching to help you succeed while contributing to our commitment to service excellence.
We welcome applicants who are eager to build a long-term career in the BPO industry. Our organization offers competitive pay, attractive incentives, healthcare benefits, paid training, and clear opportunities for career advancement based on performance.
Key Skills
1 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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