CSR - Telco Voice Account | ResultsCX Cebu - Up to ₱25K Package
Job Description
Customer Service Representative - Premium Telco Voice Account | ResultsCX Cebu - Up to ₱25K Package | Virtual Hiring Process*
*Company:* ResultsCX
*Location:* Cebu City - Work Onsite (WFO)
*Employment Type:* Full-Time
*Industry:* BPO / Telecommunications
*Salary:* Php 20,000 - Php 25,000 Package + Benefits
*Vacancy:* Mass Hiring - Virtual Process Available
*Work Setup:* Onsite, Voice Account, Shifting Schedule
*About The Role:*
ResultsCX Cebu is urgently hiring Customer Service Representatives for our Premium Telco Voice Account. We offer a competitive salary up to Php 25K plus benefits with a fast and convenient virtual hiring process.
*Salary Offer Based on Experience:*
- Php 20,000 Package: For candidates with 6 to 23 months of BPO voice experience
- Php 25,000 Package: For candidates with 24 months and above BPO voice experience
*Key Responsibilities:*
- Handle inbound customer inquiries related to telco products and services
- Provide accurate information and resolve customer concerns efficiently
- Deliver excellent customer service and ensure high satisfaction
- Meet quality and performance metrics
*Qualifications:*
- At least High School Graduate (Old Curriculum) or Senior High School Graduate
- Minimum of 6 months BPO voice experience is required
- Strong English communication skills
- Willing to work onsite in Cebu City on a shifting schedule, including nights, weekends, and holidays
- Can start ASAP
*Benefits and Perks:*
- Up to Php 25,000 monthly salary package
- HMO coverage, government-mandated benefits, and performance incentives
- Paid training from day one
- Clear career growth and promotion opportunities
- Fast virtual hiring process
*How to Apply:*
Submit your updated resume through this job portal. Only shortlisted candidates will be contacted.
Key Skills
6 SkillsRole Specifications
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