CSR voice -Accenture Alabang
Gratitude IncCSR voice -Accenture Alabang
Job Description
Key Skills
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Job Title: Customer Service Associate
Company: Accenture
Location: Alabang, Philippines
Work Setup: Onsite
Work Schedule: Shifting Schedule
Employment Type: Full-Time
Salary: 27,000 PHP Package
Start Date: ASAP
Role Overview:
We are looking for Customer Service Associates to join Accenture Alabang for Insurance/Health and General accounts.
Open Positions:
1. Customer Service Associate - Insurance/Health Account
Qualifications:
- Education: College graduate, Associate degree graduate, or 2 years college completed
- Experience: 1 year experience in Insurance, Healthcare, or Financial accounts
- Willing to work onsite in Accenture Alabang offices
- Willing to work on shifting schedule
2. Customer Service Associate - General Account
Qualifications:
- Education: Completed 1st year of college
- Experience: At least 6 months
- Willing to work onsite in Accenture Alabang offices
Key Responsibilities:
- Handle inbound and outbound customer inquiries
- Provide excellent customer service and support
- Resolve customer issues and ensure customer satisfaction
- Meet performance metrics and quality standards
- Work collaboratively with team members
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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