CSR voice & Non voice account -CGI Taguig
Gratitude IncCSR voice & Non voice account -CGI Taguig
Job Description
Key Skills
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CGI TAGUIG - WE ARE HIRING
Location: McKinley, Taguig
Work Setup: 100% Onsite
Shift: Fixed Night Shift
POSITION 1: CLIENT SERVICES AGENT
Salary Range: PHP 22,000 - 32,000
Job Description:
Handle client inquiries and concerns for a financial services account. Provide excellent customer service and resolve complex issues.
Qualifications:
- Open to HS Graduate Old Curriculum, SHS Graduate, College Undergraduate or Graduate
- Must have 2 years Call Center Experience
- Preferably with experience in Financial Services, Mutual Funds, Segregated Funds
- Strong Communication and Problem-Solving Skills
- Ability to Handle Complex Client Concerns
POSITION 2: BACK OFFICE PROCESSOR
Salary Range: PHP 22,000 - 30,000
Job Description:
Support back office operations for Canadian Wealth Management and Insurance accounts. Process transactions and assist with documentation.
Qualifications:
- Must be a College Graduate with Finance/Accounting Related Course
- Preferably with 2 years experience in Canadian Wealth Management, Insurance, or Financial Services
- Strong Communication and Interpersonal Skills
- Able to explain complex financial concepts with confidence
N/B
Kindly indicate the relevant experience in your resume clearly to avoid being automatically disqualified
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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