Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Care Hiring – Retail, Airline, Telco & Healthcare Accounts

571 Views 2 weeks ago
Experience 0–2 Year(s)
₱
Salary ₱ 15 – 30K p.m
Location Manila, Nueva Ecija central Luzon, Cebu Central Visayas
2 candidate(s) already applied

Job Description

We are seeking *Customer Care Specialists* to support customers across diverse international industries.

 Responsibilities

•⁠ ⁠Handle customer concerns through phone and available support channels.
•⁠ ⁠Provide clear and accurate information.
•⁠ ⁠Assist with account, billing, order, booking, product, and service inquiries.
•⁠ ⁠Troubleshoot basic concerns and provide appropriate resolutions.
•⁠ ⁠Maintain professional communication throughout every interaction.
•⁠ ⁠Document all customer interactions accurately.

     Requirements

•⁠ ⁠Senior High School graduate or above.
•⁠ ⁠Good to excellent English communication skills.
•⁠ ⁠Strong customer service and problem-solving abilities.
•⁠ ⁠Willing to work shifting schedules.
•⁠ ⁠Willing to work onsite.
•⁠ ⁠BPO experience is an advantage.
•⁠ ⁠Freshers may be considered for selected accounts.

    Industry Programs

*Retail | Airline & Travel | Telecommunications | Healthcare*

Competitive packages | Career opportunities | Multiple hiring classes

* Send your updated resume for immediate screening.*

Key Skills

5 Skills
Customer Service Customer Care BPO Call center Must be fluent in speaking both Mandarin and English Must be a High School Graduate (Old Curriculum), Senior High School Graduate, or have completed at least 2 years in college with no back subjects

Role Specifications

Role
Account Manager
Timings
Flexible (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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