Customer Care Specialist Voice Jobs in Top BPO
Gratitude IncCustomer Care Specialist Voice Jobs in Top BPO
Job Description
Key Skills
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Customer Care Specialist Voice Jobs in Top BPO
Job Description -
RESPONSIBILITIES
-
Assist in handling clients' concerns
- Appropriately and timely coordinate and relay clients' concerns and inquiries
- Assess clients' concerns by getting data and information from concerned departments
- Consistently follow-up on the progress of clients' concerns and requests
- Recommend viable solutions based on the data gathered
QUALIFICATIONS
-
Graduate of any four (4) year degree course (preferably Business and Hospitality related course)
- Minimum of 1 year relevant experience in customer service of a real estate company or in a BPO industry, but fresh graduates are also welcome to apply!
- Has a good customer relations skills, friendly demeanor, can-do attitude, and willingness to help at all times
- Can handle work pressure and has good temper in handling different types of customer
- Has a postive attitude and project professionalism at all times
- Adept in MS Office Application, familiar on PIVOT table an advantage
- Has excellent negotiation and customer service skills
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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