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GRATITUDE INC
APAC · AFRICA · U.S.A

Top BPO ! PHRN - Grievance & Case Appeals | Hybrid after Training in Taguig

294 Views 12 hours ago
Experience 2–8 Year(s)
₱
Salary ₱ 35 – 47K p.m
Location Manila (Taguig)
56 candidate(s) already applied

Job Description

Job title: PHRN
Work setup: Training is full onsite; once in production, 2x a week onsite.
Work shift: Night shift
Salary: 47K Max including license allowance
Target start date: October 13, 2026
Headcount: 7

QUALIFICATIONS:
• PHRN with active license
• Active Registered Nurse
• Must have at least 1 year of grievance & case appeals experience
• Back-office (non-voice)
• Willing to work on night shift schedule and attend training onsite; once in production, 2x a week onsite.
• Job hoppers who change jobs frequently in less than a year should be rejected.

RECRUITMENT PROCESS:
• Qualified candidates will be endorsed via Talkpush for validation
• Talkscore
• Account Exam
• HR Interview
• Ops Interview
• Job Offer

PRESCREENING NOTES:

PHRN license validity date:
Years of experience in grievance and case appeals:
Educational attainment:
Salary expectation:
Last drawn salary:
Notice period:
Availability for the work setup and schedule:
Current location:

Key Skills

3 Skills
PHRN Grievances Support Experience Case Appeals experience

Role Specifications

Role
Philippines Registered Nurse
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Shubham Kathalkar
Recruiter - Gratitude Inc
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