Customer Engagement Role Concentrix Taguig (BGC)

About the Role

We are looking for a Customer Engagement Representative to join our team. You will assist customers, solve concerns, and provide a great customer experience.

Responsibilities

• Assist customers with their questions and concerns.

• Provide clear and helpful information.

• Handle customer issues and find the best solutions.

• Work well with teammates and other departments.

• Keep records and updates accurate.

• Follow company policies and quality standards.

Qualifications

• At least High School Graduate.

• At least 1 year of BPO experience.

• Good communication and problem-solving skills.

• Can work independently and as part of a team.

• Willing to learn and improve.

• 24k Salary package