Customer Relations Specialist – Davao & CDO

Location: Davao / Cagayan de Oro (CDO)

Salary: PHP 19,500 per month
Work Setup: 100% Onsite

Job Description:

We are seeking motivated and service-driven Customer Support Executives to provide reliable assistance to customers. The ideal candidates should be able to communicate effectively, understand customer requirements, address inquiries, and deliver solutions while maintaining professional service standards.

Key Responsibilities:

• Assist customers with general inquiries and account-related concerns.

• Provide clear and accurate information to customers.

• Identify customer issues and recommend appropriate solutions.

• Handle customer complaints while maintaining a positive attitude.

• Ensure customer requests are addressed within the required timelines.

• Adhere to company guidelines and customer service procedures.

Qualifications:

Davao:

• College Graduate – No previous BPO experience required.

• High School / Senior High School Graduate – Minimum 6 months of BPO experience required.

Cagayan de Oro (CDO):

• College Graduate – No previous BPO experience required.

• High School / Senior High School Graduate – Minimum 6 months of BPO experience required.

Additional Requirements:

• Good English communication skills.

• Strong listening and problem-solving abilities.

• Positive attitude and customer-oriented mindset.

• Willing to work on rotational or shifting schedules.

• Willing to work onsite, 100% of the time.