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GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Representative

457 Views 2 weeks ago
Experience 0–1 Year(s)
₱
Salary Confidential
Location Manila, Cebu Central Visayas
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Job Description

We are seeking a friendly, professional, and customer-focused individual to join our team as a Customer Service Representative.


The ideal candidate should have excellent communication skills, a positive attitude, and the ability to interact effectively with customers while providing timely and helpful assistance.


Requirements:

* Minimum of a High School/Senior High School qualification

* Previous customer service experience is an advantage but not mandatory

* Excellent verbal and written communication skills

* Good interpersonal and problem-solving abilities

* Professional attitude and strong customer focus

* Ability to work effectively both independently and as part of a team


Key Responsibilities:

* Respond to customer inquiries and provide accurate information

* Assist customers with their requests and concerns

* Maintain a professional and positive customer experience

* Resolve basic customer complaints and escalate complex issues when necessary

* Maintain accurate customer records and follow company procedures


Why Join Us?

* Opportunity for professional growth

* Supportive and team-oriented work environment

* Training and career development opportunities


Interested? Apply today and take the next step toward building your career in customer service.


Key Skills

3 Skills
Customer oriented good communication skills Proficiency in English; Good communication skills both written and spoken

Role Specifications

Role
Account Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Chat
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Kehinde Peter Alade
Recruiter - Gratitude Inc
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