GRATITUDE INC

APAC · AFRICA · U.S.A

Customer Service Associate – Sales

112 Views 6 days ago

Experience 0–5 Year(s)

₱

Salary Confidential

Location Davao

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30 candidate(s) already applied

Job Description

WE'RE HIRING! Customer Service Representatives – SALES Process

Kickstart Your Career or Take the Next Step in BPO Sales!

Are you good at communicating with people and passionate about customer service? Here's an exciting opportunity to join our Sales Customer Service team!

We are looking for enthusiastic and customer-focused individuals who can handle customer inquiries, promote products and services, generate sales, and deliver an excellent customer experience.

Both experienced BPO professionals and aspiring candidates are welcome to apply, subject to position-specific eligibility!

What Will You Do?

Handle customer inquiries and provide accurate information.
Promote products and services to potential customers.
Identify customer needs and recommend suitable solutions.
Generate sales and achieve assigned sales targets.
Resolve customer concerns and maintain customer satisfaction.
Deliver a positive and professional customer experience.

Skills We're Looking For

Excellent verbal communication skills.
Customer Service & Customer Support.
Sales & Upselling Skills.
Customer Relationship Management.
Problem-Solving & Active Listening.
Product and Service Knowledge.
Negotiation & Convincing Skills.
Target-Oriented Approach.

General Eligibility

Good communication and customer service skills.
Open to experienced BPO professionals and aspiring candidates.
Must meet the specific educational and work experience requirements of the chosen position.
Willing to work 100% onsite.
Comfortable working in rotational or shifting schedules.
Willing to participate in the recruitment and assessment process.

Why Apply?

Opportunity to build a career in Customer Service and Sales.
Develop communication and sales skills.
Gain valuable customer-handling experience.
Explore career growth opportunities in the BPO industry.

Ready to Apply? Don't Miss This Opportunity!

Take the next step towards your career!

Apply Now: Complete the questionnaire using the link below:

Questionnaire Link: https://myglit.com/lateral/cref/7756ceaece

Apply today and turn your communication skills into career opportunities!

Key Skills

30 Skills

Conflict Resolution Conflict resolution CRM (Customer relationship Management) Customer Service Multitasking Problem Solving Sales Sales Closing Telemarketing Time Management Customer Management Communication Skills Customer Acquisition Customer Engagement Business Development Upselling customer support voice process skills Telesales .Service Delivery Lead Generation Communication & Interpersonal Skills Outbound and inbound calls CRM software Telephone, Chat, & Email support Adaptability Excellent written and verbal communication skills. Deep understanding of service excellence & complaint handling Client Relationship Management Order Management / Sales Operations

Role Specifications

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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About Company

Gratitude Inc

Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc

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