Customer service executive

Gratitude Inc

665 Views

2 months ago

Customer service executive

0-3 Year(s)

₱ 20 - ₱ 35K p.m

Manila (Pasig, Taguig)

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Job Description

Key Skills

BPO Skills

114 candidate(s) have already applied for this Job. Apply now

Enterprise Account Manager – Retail, Airline, Telecom & Healthcare Solutions

Job Description:

Identify and develop new corporate business opportunities across diverse industries.

Manage the full sales cycle from prospecting to account growth and renewal.

Build trusted relationships with C-level executives and procurement teams.

Present business solutions that improve operational efficiency and customer outcomes.

Negotiate pricing, contracts, and service-level agreements.

Work closely with cross-functional teams to ensure seamless onboarding and implementation.

Monitor customer satisfaction, resolve escalations, and improve service quality.

Maintain accurate sales records and pipeline updates in CRM.

Conduct market research and competitor analysis to identify new opportunities.

Consistently achieve revenue, customer retention, and business growth objectives.

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Aishat Abimbola

Recruiter - Gratitude Inc

NA, nigeria

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