Customer Service Executive

Gratitude Inc

1468 Views

14 hours ago

0-1 Year(s)

₱ 20 - ₱ 35K p.m

Pampanga

Job Description

Key Skills

Back office Communication CRM (Customer relationship Management) Leadership Time Management

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Role Description

The Customer Service Executive will be responsible for ensuring customer satisfaction, providing support, managing customer service inquiries, and maintaining excellent interpersonal relationships with clients.

Qualifications

Interpersonal Skills, Customer Satisfaction, and Customer Support skills

Experience in Customer Service and Customer Service Management

1 year experience required in healthcare back office support (Email/Chat)

Excellent communication and problem-solving abilities

Ability to handle high-stress situations with a positive attitude

Previous experience in a similar role is a plus

Bachelor's degree in any field

What we offered

Salary 19000 to 35000

Health Insurance coverage (400 K HMO with 3 dependents worth of 200K)

Retirements savings plan

paid time off and holiday benefits

13th month salary

Anniversary bonus

Performance bonus

Yearly bonus

Paid training

Pay raise

Opportunities for promotion

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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