Customer Service - Healthcare Account- Optum Cebu - Up to 20K + 3,600 Allowances

Customer Service - Specialty Pharmacy - Optum Cebu - Up to 20K + 3,600 Allowances - Onsite

Company: Optum (UnitedHealth Group)

Location: Cebu City, Cebu - Onsite

Account: Specialty Pharmacy (Healthcare)

Shift: Night Shift / Shifting Schedule - No Fixed Weekends Off

Work Setup: ONSITE

Salary: Up to PHP 20,000 + PHP 3,600 Allowances

Tenure Cap: Max 36 months tenure

About Optum:

Optum, part of UnitedHealth Group, is a global healthcare leader. Join Optum Cebu for our Specialty Pharmacy account and build a meaningful career in healthcare BPO!

Job Description:

Optum Cebu is hiring for Specialty Pharmacy Account! Be part of a healthcare account that makes a difference. Flexible with shifting schedule and passionate about helping others.

Responsibilities:

- Handle customer inquiries for Specialty Pharmacy account

- Provide excellent customer service and healthcare support

- Assist customers with pharmacy-related concerns

- Ensure high-quality service and patient satisfaction

Qualifications:

- Open to Bachelors Graduate with or without BPO experience

- College level / College undergrad with 6 months to 1 year BPO experience REQUIRED

- HS Graduate with 2 years BPO experience REQUIRED

- Must be flexible with shifting schedule (Most likely Night Shift)

- No fixed weekends off

- Willing to work Onsite in Cebu

- MAX of 36 months tenure cap

Salary + Allowances Breakdown:

- 0-6 months BPO exp: PHP 17,000 + PHP 3,600 Allowance = PHP 20,600 Package

- 7-12 months BPO exp: PHP 18,000 + PHP 3,600 Allowance = PHP 21,600 Package

- 13-18 months BPO exp: PHP 19,000 + PHP 3,600 Allowance = PHP 22,600 Package

- 19-36 months BPO exp: PHP 20,000 + PHP 3,600 Allowance = PHP 23,600 Package

Benefits & Perks:

- Up to PHP 23,600 Total Package

- HMO and Complete Healthcare Benefits

- Career Growth in Healthcare Industry with Optum