Customer Service - Insurance Voice - WNS Eastwood QC
311 Views
3 hours ago
Experience
1–27 Year(s)
₱
Salary
₱ 23 – 25K
p.m
Location
NA
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Job Description
Customer Service - Insurance Voice - WNS Eastwood QC - 1 Year Exp Required
Company: WNS
Work Location: Eastwood, Quezon City - Onsite
Work Setup: Onsite - Shifting Schedule
Industry: BPO / Insurance
Employment Type: Full-Time
Salary: Up to PHP 25,000 Package
Overview:
WNS Eastwood QC is hiring Insurance Customer Service Representatives for Voice Account. If you have at least 1 year BPO voice experience, this is your chance to earn up to 25K package with virtual hiring process.
Job Details:
Role: Customer Service Representative - Insurance Voice Account
Location: Eastwood, Quezon City - Onsite
Salary: Up to PHP 25,000 Monthly Package
Account: Insurance Voice Account
Work Setup: Onsite - Shifting Schedule
Hiring Process: Virtual Interview - Apply from home
Salary and Benefits:
- Up to PHP 25,000 monthly salary package
- Paid training from day one
- HMO coverage and comprehensive benefits
- Career growth and development opportunities
- Supportive and collaborative work culture
Key Responsibilities:
- Handle insurance-related customer inquiries via voice support
- Deliver outstanding customer service and support
- Assist customers with account and policy-related concerns
- Ensure first-call resolution and high customer satisfaction
- Meet performance, productivity, and quality targets
Qualifications:
- At least Senior High School Graduate or 2nd Year College completed in old curriculum
- At least 1 year BPO voice experience required
- Good to excellent English communication skills
- Willing to work onsite in Eastwood, Quezon City
- Amenable to shifting schedule and can start ASAP
Key Skills
7 Skills
Call Center
Inbound BPO
BPO Voice Process
International Call Centre
Call Centre skills
BPO Call center
Call centre voice
Role Specifications
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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