Customer service representative

Gratitude Inc

233 Views

3 weeks ago

Customer service representative

0-2 Year(s)

15 - 30 Thousand p.m

Manila (Taguig)

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Job Description

Key Skills

Communication Listening typing skills

73 candidate(s) have already applied for this Job. Apply now

Job Opportunities: Healthcare BPO Accounts – Taguig City (April 2026 Hiring)

We are currently hiring qualified and customer-oriented professionals for our Healthcare BPO operations in Taguig City. This opportunity is ideal for fresh graduates and candidates with limited BPO experience who are seeking career growth within the healthcare support industry.

Important Candidate Requirement

Candidates must have 0–2 years of BPO experience only. Applicants with more than 2 years of BPO experience will not be considered for these openings.

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### Account 1: Patient Care Coordinator (Healthcare)

Compensation will be based on relevant work experience and qualifications.

Job Overview

The Patient Care Coordinator will be responsible for supporting patients through inbound and outbound communication, ensuring a positive healthcare experience while maintaining professionalism, empathy, and service excellence.

Qualifications

• Open to fresh graduates or candidates with experience in local or international voice accounts

• Strong written and verbal communication skills

• Passionate about customer service and patient satisfaction

• Comfortable handling calls in a professional environment

• Willing to work on a shifting schedule

• Must be willing to work onsite in Taguig City

• Maximum age requirement: 50 years old

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### Account 2: Medical Billing Specialist (RCM Account)

Compensation will be based on relevant work experience and qualifications.

Job Overview

The Medical Billing Specialist will support Revenue Cycle Management (RCM) operations by assisting with billing concerns, healthcare-related account inquiries, and customer support while ensuring professionalism, accuracy, and confidentiality.

Qualifications

• 1–2 years of experience in medical billing, healthcare RCM, or customer support

• Strong analytical and problem-solving abilities, with the capability to explain complex billing concepts in a simplified manner

• Excellent written and verbal communication skills

• Ability to handle confidential and sensitive information with professionalism

• Maximum age requirement: 50 years old

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### Important Recruitment Process

Walk-in applicants only.

Candidates must report onsite to proceed with the application process.

No onsite appearance = no processing of application.

Applicants who meet the qualifications are encouraged to apply and complete the onsite recruitment process.

Role

Customer Care Officer

Timings

Flexible (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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