Customer Service Representative
Gratitude IncCustomer Service Representative
Job Description
Key Skills
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Accelerate Your Career with One of the Philippines' Leading BPO Employers
We are currently expanding our operations and actively hiring Customer Service Representatives and Technical Support Associates across multiple sites nationwide. This is an excellent opportunity for individuals seeking to build a rewarding career in the Business Process Outsourcing (BPO) industry while supporting globally recognized brands in the Telecommunications, Financial Services, Travel, and Technical Support sectors.
We welcome applications from High School and Senior High School graduates with at least 3–6 months of call center experience. Selected accounts may also consider candidates with no prior BPO experience. Applicants with backgrounds in Telecommunications, Travel, Financial Services, or Technical Support are highly encouraged to apply.
The ideal candidate possesses strong communication skills, a customer-centric mindset, excellent problem-solving abilities, and the flexibility to work in a fast-paced, performance-driven environment. Candidates must be willing to work onsite and on shifting schedules, including weekends and holidays when required.
Preferred Hiring Locations
- Cebu
- Davao
- Cagayan de Oro (CDO)
- Clark
- Pampanga
- Nearby cities and provinces
Why Join Us?
- Large-volume hiring across multiple accounts
- Multiple onboarding classes available
- Sign-on bonuses for selected programs
- Placement fee and partner incentive opportunities in eligible sites
- Faster hiring and deployment for provincial applicants
- Competitive compensation and performance incentives
- Paid training and career development programs
- HMO and comprehensive employee benefits package
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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