Customer Service Representative (BPO | Onsite)
Gratitude IncCustomer Service Representative (BPO | Onsite)
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
WORK SETUP: Onsite | Shifting Schedule
SALARY: Up to ₱27,000
Role Overview:
Join our dynamic BPO team as a Customer Service Representative! You will handle customer inquiries, resolve concerns, and provide exceptional service to clients.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat.
Resolve product and service concerns promptly.
Document interactions accurately in the system.
Meet performance metrics and quality standards.
Escalate complex issues to appropriate teams.
High School Graduate or SHS Graduate – required.
Min. 6 months Customer Contact Experience (CCE) – required.
Excellent English communication skills.
Willing to work onsite with shifting schedules.
Strong problem-solving and customer service skills.
Competitive salary: up to ₱27,000.
Career growth opportunities.
Dynamic and supportive work environment.
Comprehensive training provided.
Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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