Customer Service Representative (BPO | Onsite)

WORK SETUP: Onsite | Shifting Schedule

SALARY: Up to ₱27,000

Role Overview:
Join our dynamic BPO team as a Customer Service Representative! You will handle customer inquiries, resolve concerns, and provide exceptional service to clients.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat.

• Resolve product and service concerns promptly.

• Document interactions accurately in the system.

• Meet performance metrics and quality standards.

• Escalate complex issues to appropriate teams.

• High School Graduate or SHS Graduate – required.

• Min. 6 months Customer Contact Experience (CCE) – required.

• Excellent English communication skills.

• Willing to work onsite with shifting schedules.

• Strong problem-solving and customer service skills.

• Competitive salary: up to ₱27,000.

• Career growth opportunities.

• Dynamic and supportive work environment.

• Comprehensive training provided.