Customer Service Representative (Call Center Agent)
Gratitude IncCustomer Service Representative (Call Center Agent)
Job Description
Key Skills
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NOW HIRING: Customer Service Representative (US Healthcare Account)
Start Your BPO Career Growth Journey with Us!
Are you an experienced BPO professional looking for an exciting opportunity with a global account? Join our growing team and become part of a US Healthcare Account supporting patients with appointment scheduling and billing inquiries.
Position: Customer Service Representative (CSR)
Account: US Healthcare – Appointment Scheduling & Billing Support
Work Setup: On-site(work from office)
What’s Waiting for You?
Competitive salary package of up to PHP 25,000
Night Differential Allowance
Performance-Based Bonuses
Career growth opportunities
Professional and supportive work environment
Job Responsibilities
• Assist US healthcare customers with appointment scheduling, rescheduling, and inquiries.
• Handle billing-related concerns and provide accurate information.
• Deliver excellent customer service through effective communication and problem-solving.
• Maintain accurate customer records and follow account procedures.
Who We’re Looking For
At least 6 months BPO/call center experience
Strong English communication skills
Customer-focused with good problem-solving abilities
Willing to work night shifts and flexible schedules
Must be ready to work in an on-site(work from office) setup with reliable internet access
Hiring Process
1️⃣ Initial Interview
2️⃣ Assessment
3️⃣ Final Interview
4️⃣ Job Offer & Onboarding
Recruitment Hours: 2:00 PM – 5:00 PM
Ready to take the next step in your BPO career? Apply now and be part of a team making a difference in healthcare support!
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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