Customer Service Representative (Call Center Agent)

Gratitude Inc

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2 hours ago

Customer Service Representative (Call Center Agent)

0-1 Year(s)

₱ 21 - ₱ 25K p.m

Manila (Makati, Taguig)

Job Description

Key Skills

Customer Service Training skills General customer service customer service and problem-solving skills

0 candidate(s) have already applied for this Job. Apply now

NOW HIRING: Customer Service Representative – US Healthcare Account
Join a Global Healthcare Support Team & Grow Your BPO Career!

Are you a BPO professional looking for an exciting opportunity with a global account? We are hiring Customer Service Representatives to support a US Healthcare Account focused on appointment scheduling and billing inquiries.

Be part of a team that helps deliver quality healthcare support while building your career in the BPO industry!

Position: Customer Service Representative (CSR)
Account: US Healthcare – Appointment Scheduling & Billing Support
Work Setup: Virtual
Salary Package: PHP 25,000

Why Join Us?

Competitive salary package
Night Differential Allowance
Performance-Based Bonuses
Career growth opportunities
Work with a global healthcare account

Key Responsibilities

• Assist US healthcare customers with appointment scheduling, changes, and inquiries.
• Handle billing-related questions and provide accurate assistance.
• Deliver excellent customer service through effective communication and problem-solving.
• Maintain accurate customer records and follow account procedures.
• Ensure a positive customer experience in every interaction.

Who We’re Looking For

At least 6 months BPO/Call Center experience
Strong English communication skills
Customer-focused with good problem-solving abilities
Willing to work flexible schedules, including night shifts
Comfortable working in a virtual setup

Hiring Process

1️⃣ Initial Interview
2️⃣ Assessment
3️⃣ Final Interview
4️⃣ Job Offer & Onboarding

Recruitment Schedule: 2:00 PM – 5:00 PM

Ready to take your BPO career to the next level? Apply now and be part of a team delivering exceptional healthcare support!

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Rosemary Acorhma

Recruiter - Gratitude Inc

NA, nigeria

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