Customer service representative

Gratitude Inc

147 Views

1 week ago

Customer service representative

1-2 Year(s)

₱ 27 - ₱ 27K p.m

Cebu Central Visayas (Lapu Lapu city, Mandaue City)

Job Description

Key Skills

Accuracy Customer Care Problem-Solving Skills Excellent communication skills and fluency in English Strong attention to detail, and organizational skills

1 candidate(s) have already applied for this Job. Apply now

WE'RE HIRING! | Financial Account – Customer Service Representative

Join a fast-paced financial customer service team and grow your career with us!

One-day hiring process - get hired faster

Work Setup: On-site

Salary: ₱27,000/month

Qualifications:

High School or Senior High School Graduate
Excellent English communication skills

Requirements:

Willing to work on-site
At least 6 months of Call Center (CC) experience

Required Skills:

Excellent English communication skills (both spoken and written)
Active listening skills
Strong customer service skills
Problem-solving and critical thinking
Ability to handle customer complaints professionally
Basic computer literacy and typing skills
Ability to navigate multiple systems while on a call
Attention to detail and accuracy
Time management and multitasking
Ability to work in a fast-paced environment
Adaptability and willingness to learn
Teamwork and collaboration
Ability to handle sensitive customer information confidentially
Accuracy when dealing with financial or account-related inquiries
Patience and professionalism when assisting customers

Location: Cebu City

Applicants residing in or near Cebu City, Mandaue City, Lapu-Lapu City, and Talisay City are encouraged to apply.

Full office address will be provided upon interview invitation.

Don't miss this opportunity—apply today and become part of our team!

Role

Customer Care Officer

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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