Customer Service Representative (CSR)

JOB DESCRIPTION

Customer Service Representative (CSR)

Company:






Teleperformance (TP)









Location:






Davao, Philippines









Work Setup:






Onsite









Employment Type:






Full-Time

Job Overview

We are looking for motivated, enthusiastic, and customer-oriented individuals to join our growing team as Customer Service Representatives at Teleperformance Davao.

As a Customer Service Representative, you will be responsible for assisting customers with their inquiries, providing accurate information, resolving concerns, and ensuring an excellent customer experience. The ideal candidate should have strong communication skills, a customer-focused attitude, and the ability to work in a fast-paced environment.

Location & Qualifications

DAVAO

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  Educational Qualification: At least High School or Senior High School Graduate.
  
  
  
  
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  Experience: Minimum of 6 months of Customer Contact Experience (CCE).
  
  
  
  
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  Salary Package: Up to
  
  
  
  
  
  
  ₱28,000 per month
  
  
  
  
  
  
  .
  
  
  
  

Key Responsibilities

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  Handle customer inquiries and provide appropriate assistance.
  
  
  
  
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  Deliver accurate information regarding products, services, and company policies.
  
  
  
  
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  Resolve customer complaints and concerns professionally.
  
  
  
  
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  Maintain customer satisfaction through effective communication.
  
  
  
  
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  Document customer interactions and maintain accurate records.
  
  
  
  
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  Follow company policies, procedures, and quality standards.
  
  
  
  
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  Escalate complex customer concerns to the appropriate department when necessary.
  
  
  
  

General Requirements

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  At least High School or Senior High School Graduate.
  
  
  
  
• 
  
  
  
  Minimum of 6 months of Customer Contact Experience (CCE).
  
  
  
  
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  Good verbal and written communication skills.
  
  
  
  
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  Strong customer service and problem-solving abilities.
  
  
  
  
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  Willing to work onsite in Davao.
  
  
  
  
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  Flexible to work on shifting schedules, including weekends and holidays if required.
  
  
  
  
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  Must meet the specified qualifications.
  
  
  
  
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  Willing to undergo the recruitment, interview, and assessment process.
  
  
  
  
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  Must be willing to work with Teleperformance Davao.
  
  
  
  

Special Joining Bonus

Get an additional






₱1,000 Joining Bonus






upon successful hiring!

Important:






Please mention and tag






Gratitude Jobs






during your interview to qualify for the joining bonus.

Application Process

Interested and qualified candidates are requested to complete the application questionnaire using the link below.

Application Questionnaire Link:






 https://myglit.com/lateral/cref/29cf84e3c3/if

Candidate Consent & Acknowledgment

By completing and submitting the questionnaire, you confirm your interest in the Customer Service Representative position at Teleperformance Davao and voluntarily consent to be contacted regarding your application, recruitment, interview, and assessment process.

Apply Now!

Take the next step in your career and become part of the Teleperformance Davao team. We look forward to receiving your application!