Customer Service Representative | Cubao Quezon

Gratitude Inc

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3 weeks ago

Customer Service Representative | Cubao Quezon

1-3 Year(s)

15 - 25 Thousand p.m

Manila (Cubao Quezon City)

Job Description

Key Skills

Customer Service BPO industry BPO Call center good communication skills BPO/ITES

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Job Title: Customer Service Representative (Voice Account)

Location: On-Site, Cubao, Quezon City

Work Setup: Full-Time, On-Site

Schedule: Shifting Schedule

Salary Package: PHP 18,000 - PHP 25,000 per month

Signing Bonus: PHP 30,000 (Terms & Conditions apply)

Start Date: ASAP!

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Position Overview

We are looking for dynamic and customer-focused individuals to join our growing team! If you are a great communicator, eager to start immediately, and meet our educational and experience criteria, we want to hear from you. This role offers a competitive salary, a generous signing bonus, and the opportunity to be part of a supportive and vibrant workplace.

Key Responsibilities

· Handle customer inquiries and resolve issues via phone in a professional and timely manner.

· Provide excellent service and support, ensuring customer satisfaction.

· Accurately document and process customer interactions and transactions.

· Adhere to company policies and performance metrics.

· Collaborate with team members and supervisors to achieve targets.

Candidate Requirements

You must meet ONE of the following criteria:

· Option 1: Completed at least 1 year in college AND has at least 2.5 years of BPO experience.

· Option 2: A college graduate AND has at least 6 months of BPO experience.

Additional Non-Negotiables:

· Willing to work ONSITE at our Cubao office.

· Willing to work on a shifting schedule (including nights, weekends, and holidays).

· Can start immediately.

What We Offer

· Competitive base salary within the stated range.

· PHP 30,000 Signing Bonus (subject to qualifying conditions).

· Comprehensive training program.

· Opportunities for career growth and development.

· Government-mandated benefits.

Recruitment Process: 1-Day Hiring!

To ensure a fast and efficient application, please follow these steps IN ORDER:

STEP 1: WORKDAY PROFILE COMPLETION (MANDATORY)

· You will receive a link via email to complete your WORKDAY profile after initial application screening or by visiting our recruitment hub.

· YOU MUST COMPLETE YOUR WORKDAY PROFILE BEFORE WALKING IN FOR CORRECT TAGGING AND PROCESSING.

STEP 2: WALK-IN APPLICATION

· Location: Recruitment Hub, 3rd Floor, Gateway Mall, Cubao, Quezon City

· Schedule: Monday to Friday, 9:00 AM to 3:00 PM only.

· What to Bring:

· 1 Valid Government-Issued ID

· Updated Curriculum Vitae (CV) / Resume

· DECLARE GRATITUDE upon arrival at the registration desk to proceed with your application.

The walk-in process includes initial screening, assessments, and interviews—all designed to be completed within the same day!

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.