Customer Service Representative
106 Views
1 week ago
Experience
0–2 Year(s)
₱
Salary
Confidential
Location
Davao
29 candidate(s) already applied
Job Description
We are hiring Customer Service Representatives for Davao and Cagayan de Oro (CDO). Candidates will handle customer inquiries, provide accurate information, resolve concerns and deliver excellent customer service.
Qualifications:
• College graduates: No BPO experience required.
• HS/SHS graduates: Minimum 6 months of BPO experience required.
• Good communication and customer service skills.
• Willing to work on shifting schedules.
Work Setup: 100% Onsite
Locations: Davao and Cagayan de Oro (CDO)
Key Skills
14 Skills
CRM (Customer relationship Management)
Customer Service
Handling Complaints
Problem Solving
Communication Skills
inbound calls
email support
BPO Operations
MS Office Advanced Proficiency
good communication skills
Call centre Operations
customer support
voice process skills
Deep understanding of service excellence & complaint handling
Role Specifications
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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