Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative

115 Views 1 week ago
Experience 0–2 Year(s)
₱
Salary Confidential
Location Davao, Misamis Oriental
27 candidate(s) already applied

Job Description


We are hiring Customer Service Representatives for Davao and Cagayan de Oro (CDO). Candidates will handle customer inquiries, provide accurate information, resolve concerns and deliver excellent customer service.

Qualifications:
• College graduates: No BPO experience required.
• HS/SHS graduates: Minimum 6 months of BPO experience required.
• Good communication and customer service skills.
• Willing to work on shifting schedules.

Work Setup: 100% Onsite
Salary: PHP 19,500 per month
Locations: Davao and Cagayan de Oro (CDO)



Key Skills

14 Skills
CRM (Customer relationship Management) Customer Service Handling Complaints Problem Solving Communication Skills inbound calls email support BPO Operations MS Office Advanced Proficiency good communication skills Call centre Operations customer support voice process skills Deep understanding of service excellence & complaint handling

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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