Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative – Financial Account

736 Views 1 week ago
Experience 1–2 Year(s)
₱
Salary ₱ 16 – 20K p.m
Location Manila - Pasig, Davao
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Job Description


Customer Service Representative – Financial Account

Are you ready to take the next step in your BPO career? We are looking for motivated and experienced professionals to join our dynamic Financial Account team. If you have a keen eye for detail, excellent communication skills, and a passion for helping people secure their financial peace of mind, this role is for you!

What’s in it for you?

 Competitive Salary & Benefits: Attractive compensation package with performance-based incentives.

 Career Growth: Clear pathways for promotion and professional development.

 Dynamic Work Culture: Work with a supportive team in a modern office environment.

Key Responsibilities

 Assist customers with inquiries regarding their financial accounts, transactions, and billing.

 Deliver accurate, high-quality support in a timely and professional manner.

 Resolve customer concerns with empathy, patience, and efficiency.

 Maintain strict confidentiality and security of customer financial data.

Who We Are Looking For

 Education:

 High School Graduate (Old Curriculum) OR

 Senior High School (SHS) Graduate (New Curriculum)

 Experience:

 Minimum of 6 months of solid BPO experience (Open to Expro 2-5 levels).

 Skills:

 Strong verbal and written English communication skills.

 Basic navigation and computer multitasking abilities.

 Excellent problem-solving and critical-thinking skills.

How to Apply?

Kindly send us a message to fast-track your application and your resume. Start your journey with us today!

Key Skills

5 Skills
GDS good communication skills GDS Experience Good analytical skills GDS tools (e.g., Amadeus, Sabre, Galileo)

Role Specifications

Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Arikemi Omotoso
Recruiter - Gratitude Inc
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