Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer service representative (Fresher)

296 Views 2 weeks ago
Experience 0–2 Year(s)
₱
Salary ₱ 18 – 28K p.m
Location Manila (Makati, Ayala Alabang Muntinlupa City)
1 candidate(s) already applied

Job Description

We’re hiring Customer Service Representatives for multiple accounts.


WITH OR WITHOUT BPO EXPERIENCE!


AVAILABLE ACCOUNTS


- Telco

- Banking / Financial

- Fintech

- E-commerce

- Hospitality

- Travel

- Technical Support

- Non-Voice / Chat Support


RESPONSIBILITIES


- Handle customer inquiries and complaints.

- Provide accurate information and solutions.

- Assist with account, billing, payment, order and service concerns.

- Maintain customer records and meet performance targets.

- Deliver excellent customer service.


QUALIFICATIONS


- Good communication skills.

- Customer-service oriented.

- Basic computer knowledge.

- Willing to learn and work on shifting schedules.

- BPO experience is an advantage, but not required.

- Fresh graduates and first-time BPO applicants are welcome.


BENEFITS


- Competitive salary

- Paid training

- HMO/benefits

- Incentives

- Career growth opportunities


Start your BPO career today!

Key Skills

1 Skills
CSR

Role Specifications

Role
Chat Support Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Feranmi Oyekola
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, nigeria
Network 0+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc