Customer service representative (Fresher)
Gratitude IncCustomer service representative (Fresher)
Job Description
Key Skills
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We’re hiring Customer Service Representatives for multiple accounts.
WITH OR WITHOUT BPO EXPERIENCE!
AVAILABLE ACCOUNTS
- Telco
- Banking / Financial
- Fintech
- E-commerce
- Hospitality
- Travel
- Technical Support
- Non-Voice / Chat Support
RESPONSIBILITIES
- Handle customer inquiries and complaints.
- Provide accurate information and solutions.
- Assist with account, billing, payment, order and service concerns.
- Maintain customer records and meet performance targets.
- Deliver excellent customer service.
QUALIFICATIONS
- Good communication skills.
- Customer-service oriented.
- Basic computer knowledge.
- Willing to learn and work on shifting schedules.
- BPO experience is an advantage, but not required.
- Fresh graduates and first-time BPO applicants are welcome.
BENEFITS
- Competitive salary
- Paid training
- HMO/benefits
- Incentives
- Career growth opportunities
Start your BPO career today!
Role
Chat Support Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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