Customer service representative (healthcare account) work onsite/voice

Provide exceptional customer service through various channels, including phone, email, and chat.
Resolve customer inquiries and issues efficiently to ensure customer satisfaction.
Maintain a high level of product knowledge to assist customers effectively.
Document and track customer interactions in the CRM system.
Collaborate with team members to improve service processes and customer experience.

Requirements
Educational Qualifications: Bachelor’s degree in a relevant field preferred
Experience Level: 0–2 years in customer service or related fields
Skills and Competencies: Strong communication and interpersonal skills
Skills and Competencies: Proficiency in customer service software and CRM systems
Qualities and Traits: Empathy and patience in dealing with customers