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customer service representative

Gratitude Inc
2374 Views
12 hours ago

customer service representative

1-2 Year(s)
Manila
Manila

Job Description

Key Skills

Communication Client Servicing BPO Skills Acquire New Clients Client Acquisition Client Relationship good communication skills client management Client Interaction Client Engagement & Relationship Trainer/Training Experience (BPO)

3 candidate(s) have already applied for this Job. Apply now

Qualifications 1 ·




  • Completed at least 2 years in college

  •  2 years cumulative BPO experience handling voice, tech/basic trouble shooting, chat AND email



Qualifications 2




  • Senior High School Graduate / Completed at least 2 years in college

  • 2 years cumulative BPO experience handling voice, tech/basic trouble shooting, chat OR email



Qualifications 3




  •  College level

  •  2 years cumulative BPO experience handling voice and tech/basic trouble shooting

  •  Can support multiple concurrencies (email, phone, and chat)

  • Strong verbal and written English communication skills

  • Amenable to work in rotating shifts (morning, mid, & night shifts)

Role

Manager -Customer Service

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Tapaksha Ravariya

Recruiter - Gratitude Inc

NA, india

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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