Customer service representative
Gratitude IncCustomer service representative
Job Description
Key Skills
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SALES ACCOUNT – Customer Service Representative
Qualifications:
. At least a Senior High School graduate.
. Minimum of 6 months of BPO sales experience.
. Strong communication and customer service skills.
. Willing to work on a shifting schedule.
COLLECTIONS ACCOUNT – Customer Service Representative
Qualifications:
. At least a Senior High School graduate.
. Minimum of 1 year of BPO collections experience.
. Good negotiation and problem-solving skills.
. Willing to work on a shifting schedule.
FRAUD ACCOUNT – Fraud Analyst
Qualifications:
.At least a Senior High School graduate.
.Minimum of 1 year of BPO fraud analyst experience.
.Strong analytical and investigative skills.
.Keen attention to detail.
.Willing to work on a shifting schedule.
TECH ACCOUNT – Technical Support Representative
Qualifications:
At least a Senior High School graduate.
Minimum of 1 year of BPO experience handling a Telco or Technical Support account.
Strong troubleshooting and technical support skills.
Excellent communication skills.
Willing to work on a shifting schedule.
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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