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GRATITUDE INC
APAC · AFRICA · U.S.A

Customer service representative

456 Views 1 week ago
Experience 0–1 Year(s)
₱
Salary ₱ 19 – 45K p.m
Location Manila (Makati, Taguig)
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Job Description

NOW HIRING: Customer Service Representatives – Travel & BFSI Accounts
Start Your BPO Career Journey with Us!

Looking for an exciting opportunity to grow your career? Join our team and be part of a global customer service environment where you can develop your skills, gain valuable experience, and build a rewarding career.

We are hiring for Travel & Hospitality and BFSI (Banking, Financial Services & Insurance) accounts!

TRAVEL & HOSPITALITY ACCOUNT
Salary Package: ₱26,000 – ₱45,000

Qualifications:
At least 12 months GDS (Global Distribution System) experience
High School or Senior High School Graduate
Strong customer service and communication skills
Experience in travel-related accounts is an advantage

Role Highlights:
• Assist customers with travel-related concerns and reservations.
• Provide accurate information and excellent customer support.
• Deliver seamless customer experiences for global travelers.

BFSI ACCOUNT – Customer Service Representative
Salary Package: ₱19,000 – ₱21,000

Qualifications:
No Call Center experience required – fresh applicants are welcome!
High School or Senior High School Graduate
Good communication skills
Willingness to learn and grow in the financial services industry

Role Highlights:
• Support customers with banking and financial service inquiries.
• Provide professional assistance while ensuring customer satisfaction.
• Build valuable customer service skills in a global account.

Why Join Us?

Competitive salary packages
Career growth opportunities
Professional training and development
Work with international accounts
Great opportunity for both experienced and aspiring BPO professionals

Recruitment Process

1️⃣ Registration: Complete your iCIMS profile
2️⃣ Endorsement: Submit the BP Endorsement Form
3️⃣ Assessment: Attend on-site testing and interviews

Ready to start your next career chapter? Apply now and unlock exciting opportunities in Travel, Hospitality, and Financial Services!

Key Skills

5 Skills
CRM (Customer relationship Management) Customer Relations Customer Service customer experience lead Excellent Communication, Customer Service and Empathy Skills

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Elizabeth Moyosore
Recruiter - Gratitude Inc
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