Customer Service Representative
Job Description
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives for a Retail Account. In this role, you will assist customers by addressing inquiries, resolving concerns, and delivering exceptional service through various communication channels.
Key Responsibilities:
Handle customer inquiries and provide accurate information regarding products and services.
Resolve customer concerns efficiently while maintaining a positive customer experience.
Document interactions and update customer records accurately.
Meet quality standards and performance metrics.
Collaborate with team members to ensure excellent customer satisfaction.
Qualifications:
High School Graduate (Old Curriculum) or Senior High School Graduate (New Curriculum).
At least 1 year customer service experience
Excellent communication and interpersonal skills.
Customer-oriented with strong problem-solving abilities.
At least 18 years old.
Preferably a college graduate of any course.
Willing to work on-site and start immediately.
Why Join Us?
Competitive and supportive work environment.
Comprehensive training and career development opportunities.
Opportunity to build a rewarding career in customer service.
Dynamic team culture that values growth and excellence.
Apply today and begin your journey in the customer service industry!
Key Skills
2 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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