Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative

546 Views 1 week ago
Experience 0–1 Year(s)
₱
Salary ₱ 25 – 30K p.m
Location Manila (Eastwood quezon city)
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Job Description

Customer Service Representative: Tech and Consumer Accounts

  Hiring Process

Hired in 1 Day– Apply, interview, and get hired fast

Location: Eastwood

Salary: 25,000-30,000


About the Role

We are looking for a motivated Customer Service Representative to join our team. The ideal candidate will help deliver high-quality solutions while working closely with cross-functional stakeholders. This role requires ownership, attention to detail, clear communication, and a practical approach to solving real business problems.


Responsibilities

Develop, test, and maintain reliable, scalable, and user-focused solutions.

Collaborate with product, design, and business teams to understand requirements and deliver outcomes.

Write clean, maintainable, and well-documented work following best practices.

Troubleshoot issues, optimize performance, and improve overall quality.

Track progress, communicate updates clearly, and contribute to continuous improvement.


Qualifications

High School Graduate

6 months of SEO Digital Ads experience

Strong problem-solving skills and the ability to work independently and with a team.

Good written and verbal communication skills.


Skills

Strong foundation in role-relevant tools, platforms, and best practices.

Ability to plan, execute, measure, and improve work with attention to detail.

Good communication, ownership, collaboration, and time-management skills.


Benefits

Competitive compensation and growth opportunities.

Collaborative work culture with learning and development support.

Opportunity to work on meaningful products and business problems.


Work Environment

This role offers a professional, collaborative environment where team members are encouraged to take ownership, share ideas, and deliver high-quality work.





Key Skills

1 Skills
Customer Service

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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